Travel Insurance Claims

Here at Easy Travel Insurance we sincerely hope you never need to make a claim against your Existing Policy. Sounds obvious; but of course it’s because we really like people to enjoy travelling and to come home without experiencing any calamity or drama.

 In the event that something should go wrong and you need to make a claim, it is important to have the following information available:

1. Your travel insurance policy number.

2. Your contact and travel details.

3. Particulars of your claim and any supporting documentation. For example: copy of any medical, police or airline reports, the contact details of any treating doctor or hospital you attend, and any receipts for payments made.

Claims can be lodged 24 hours a day, 7 days a week from overseas, within Australia or when you return home.

How to make a claim:

Website Visit and follow the instructions.
Telephone + 61 (0)3 8523 2777
Email :

Terms, conditions and acceptance criteria apply. Cover limits apply as set out in the policy wording. This material contains general information only and may not suit your particular circumstances. Before deciding to acquire any insurance product, you should obtain and consider the relevant Product Disclosure Statement to decide if a policy is right for you. Insurance issued by QBE Insurance (Australia) Ltd ABN 78 003 191 035 AFS Licence 239545. eReliance Pty Ltd trading as Easy Travel Insurance, ABN 48 147 939 277 is an Authorised Distributor 0012131 of QBE Insurance (Australia) Limited *Qantas Frequent Flyer members can earn 1 Qantas Frequent Flyer point per $2 spent on eligible QBE Travel insurance products. (Terms and conditions apply)

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